Customer Relationship Marketing Essays - Marketing, Free Essays

Customer Relationship Marketing Essays - Marketing, Free Essays Customer Relationship Marketing Literature Review The Evolving Sales and Marketing Landscape Marketing and business development professionals are confronting a rapidly different and changing business landscape. The traditional business model that was once the standard is now being transformed due to technology drivers that make advanced marketing and sales capabilities possible. The business model of yesterday supported mass marketing, mass production, and standardized cookie-cutter products and services. Enterprises will have fall behind the competition if they continue to rely and operate on this substandard model. Today, companies are re-engineering their operations and investing in enhanced IT infrastructures, which enable them to provide customized, personalized, information-rich products and services. The new objective for marketers and business developers involves understanding the needs of their clients and the markets that they serve. This new focus on providing customer value is redefining business processes. Professionals, who understand and anticipate this shift, are positioning themselves ahead of the competition. The Impact of Technology Enabled Business Processes There is no denying the effect that technology has had on the way we conduct business. In recent years, technology has begun to play a significantly larger role in all aspects of business, including sales and marketing. Business processes must be re-engineered to incorporate a pro-active strategy for using information and IT to build a competitive advantage over other organizations. In many instances, the functionality provided by sales and marketing technology only automates current processes. Therefore, it is imperative that processes are clearly defined and well proven. Automating a poorly understood or followed process usually results in failure. Technology must be used as an enabler to support an already sound sales and marketing strategy. Beyond automating sales and marketing capabilities, technology is now designed to provide professionals with a wealth of information about their companys clients and the markets that they serve. Companies are now able to collect data about their customers that when analyzed and utilized properly, can result in a competitive advantage. Online shopping is a prime example. If a customer makes a purchase, then the transaction is completed and revenue is generated. However, if a sales transaction is not made, the company still collects the shoppers behavioral data and stores it in a marketing database. The company then has the opportunity to segment and analyze this data in order to learn more about that particular customer shopping habits. An analysis can then be performed to determine why this person did not make a purchase as well as what can be done differently to persuade this person to buy their product. The company can now position the four Ps of marketing: product, price, promotion, and place to better serve this customer. This process the company has taken unlitmately succeeds in developing a relationship with the customer. The company now knows more about what the customers preferences are and how to offer them. Consequently, the customer has a vested interest in the relationship as well, and is more likely to conduct business with that company in the future. The Shift to Relationship Marketing Though many of today's marketing practices have evolved due to increasing technology, the marketing environment still centers around the four Ps of marketing described above. However, in order to remain competitive, companies must create a unique set of those four Ps which appeal to each individual customer and sets them apart from their competitors. Target marketing is no longer an efficient use of marketing efforts because a great deal of

Why Fahrenheit 451 Will Always Be Terrifying

Why Fahrenheit 451 Will Always Be Terrifying There’s a reason dystopian science fiction is evergreen- no matter how much time goes by, people will always regard the future with suspicion. The common wisdom is that the past was pretty good, the present is barely tolerable, but the future will be all Terminator-style robots and Idiocracy slides into chaos. Every few years political cycles cause an uptick in attention being paid to classic dystopias; the 2016 Presidential election pushed George Orwell’s classic 1984 back onto the bestseller lists, and made Hulu’s adaptation of The Handmaid’s Tale a depressingly appropriate viewing event. The trend continues; HBO announced a film adaptation of Ray Bradbury’s classic 1953 science fiction novel Fahrenheit 451. If it seems surprising that a book published more than six decades ago might still be terrifying for modern audiences, you probably just haven’t read the novel recently. Fahrenheit 451 is one of those rare sci-fi novels that ages wonderfully- and remains just as terrifying today as it did in the middle of the 20th century, for a variety of reasons. More Than Books If you’ve been alive for more than a few years, odds are you know the basic logline of Fahrenheit 451: In the future, houses are largely fireproof and firemen have been re-purposed as enforcers of laws that prohibit the ownership and reading of books; they burn the homes and possessions (and books, natch) of anyone caught with contraband literature. The main character, Montag, is a fireman who begins to look at the illiterate, entertainment-obsessed, and shallow society he lives in with suspicion, and begins stealing books from the homes he burns. This is often boiled down to a slim metaphor on book-burning- which is a thing that still happens- or a slightly more subtle hot-take on censorship, which by itself makes the book evergreen. After all, people are still fighting to have books banned from schools for a variety of reasons, and even Fahrenheit 451 was bowdlerized by its publisher for decades, with a â€Å"school version† in circulation that removed the profanity and changed several concepts to less alarming forms (Bradbury discovered this practice and made such a stink the publisher re-issued the original in the 1980s). But the key to appreciating the terrifying nature of the book is that it isn’t just about books. Focusing on the books aspect allows people to dismiss the story as a book nerd’s nightmare, when the reality is that what Bradbury was really writing about is the effect he saw mass media like television, film, and other media (including some he couldn’t have predicted) would have on the populace: Shortening attention spans, training us to seek constant thrills and instant gratification- resulting in a populace that lost not just its interest in seeking the truth, but its ability to do so. Fake News In this new age of â€Å"fake news† and Internet conspiracy, Fahrenheit 451 is more chilling than ever because what we’re seeing is possibly Bradbury’s terrifying vision of the future playing out- just more slowly than he imagined. In the novel, Bradbury has the main antagonist, Captain Beatty, explain the sequence of events: Television and sports shortened attention spans, and books began to be abridged and truncated in order to accommodate those shorter attention spans. At the same time, small groups of people complained about language and concepts in books that were now offensive, and the firemen were assigned to destroy books in order to protect people from concepts they would be troubled by. Things are certainly nowhere near that bad right now- and yet, the seeds are clearly there. Attention spans are shorter. Abridged and bowdlerized versions of novels do exist. Film and television editing has become incredibly fast-paced, and video games have arguably had an effect on plot and pacing in stories in the sense that many of us need stories to be constantly exciting and thrilling in order to keep our attention, while slower, more thoughtful stories seem boring. The Whole Point And that’s the reason Fahrenheit 451 is terrifying, and will remain terrifying for the foreseeable future despite its age: Fundamentally, the story is about a society that voluntarily and even eagerly abets its own destruction. When Montag tries to confront his wife and friends with thoughtful discussion, when he tries to turn off the TV programs and make them think, they become angry and confused, and Montag realizes that they are beyond help- they don’t want to think and understand. They prefer to live in a bubble. Book-burning began when people chose not to be challenged by thoughts they didn’t find comforting, thoughts that challenged their preconceptions. We can see those bubbles everywhere around us today, and we all know people who only get their information from limited sources that largely confirm what they already think. Attempts to ban or censor books still get robust challenges and resistance, but on social media you can witness people’s hostile reactions to stories they don’t like, you can see how people create narrow â€Å"silos† of information to protect themselves from anything scary or unsettling, how people are often even proud of how little they read and how little they know beyond their own experience. Which means that the seeds of Fahrenheit 451 are already here. That doesn’t mean it will come to pass, of course- but that’s why it’s a frightening book. It goes far beyond the gonzo concept of firemen burning books to destroy knowledge- it’s a succinct and frighteningly accurate analysis of precisely how our society could collapse without a single shot being fired, and a dark mirror of our modern age where unchallenging entertainment is available to us at all times, on devices we carry with us at all times, ready and waiting to drown out any input we don’t want to hear. HBO’s adaptation of Fahrenheit 451 doesn’t have an air date yet, but it’s still the perfect time to re-introduce yourself to the novel- or to read it for the first time. Because it’s always a perfect time to read this book, which is one of the most frightening things you could possibly say.

Numerical Understanding in Preschool Essay Example | Topics and Well Written Essays - 750 words - 1

Numerical Understanding in Preschool - Essay Example It is not a far-fetched idea that preschool education effects the learning abilities and acumen of children up to the levels of elementary, middle, and even high school (Siegler, 2009). It is supported by scientific research, as will be stipulated later in the paper. However, it is quite understandable why this notion might be correct. Children develop learning habits quite early in their development and tend to carry those habits throughout life (Siegler, 2009). Their understanding of simple mathematical tasks, as an example, as developed in the early years, effects their understanding of complex calculation later on. These simple tasks, which should ideally be developed in preschool, include numeral identification, magnitude comparison, counting, and numeral line estimation (Siegler, 2009). Since the case under discussion focuses on preschools where the majority of the students come from low-income families, another angle which should be discussed is the lack of development of math ematical skills of these children as compared to their counterparts from middle-income families, who develop relatively higher levels of mathematical skills (Siegler, 2009). The reasons for this could be the exposure of children to mathematical tasks, as is often related to the counting of bills, or the hearing of talk related to monetary calculations (Siegler, 2009). The middle-class children, being more exposed to such situations, develop a better numerical sense and understanding as compared to children from low-income families, thereby putting them at an advantage (Siegler, 2009).

Letter of recommendation for pharmacy residency program Essay

Letter of recommendation for pharmacy residency program - Essay Example She consistently performs her duties with a high degree of competency and often goes the extra mile, doing more than expected. she always puts her clients best interests above everything else. She values their health concerns so much that she does not hesitate to contact their physician’s office and insurance company in order to find cheaper alternative medicines for customers who could not afford certain medications. She genuinely cares for her patients wellness and takes the extra time and effort to ensure that the patients receive the treatments that they actually need. Claire’s clinical knowledge and communication skills are excellent. She consistently provides knowledgeable counseling to her patients, effectively answering their questions regarding prescription and non-prescription medications. She does not hesitate to contact the physician’s office to clarify questions about prescriptions, communicating effectively with them in order to get the problem identified in order to come up with possible solutions, proving that she has excellent problem solving skills. Claire works well under pressure and knows how to manage her time well. She is a master multitasker who can promptly process prescriptions and help customers. Even during our peak hours at the pharmacy, she manages to remain calm and always has a ready smile for the patients in life. She always meets our customers needs and provdes excellent customer service. Many customers have appreciated her helpfulness and have commended her by writing to me in my capacity as her supervisor in order to commend her commitment to her duties and responsibilities. Compared to her peers and numerous other interns that I have encountered, she has been the best of the lot. Claire has always been a hard working, fast learner, and a mature individual. She genuinely cares for the patients and takes her responsibilities seriously. She has excellent work ethics and always brings a positive attitude to the

The Pearl Manuscript and medieval visionaries Essay Example for Free

The Pearl Manuscript and medieval visionaries Essay Pearl texts and their surviving manuscripts are the rich heritage property of Middle English poetry. When a war is won, mention of important soldiers and Generals who contributed to the success of the war, if often mentioned and recorded. Similar is the case about the literature. The scholars who read, analyze, interpret and offer their criticism on ancient classics are often remembered by the .literary enthusiasts. So when one talks about the Pearl Manuscript, one remembers Sir Israel Gollancz. His views containing Pearl, Cleanness, Gawain and the Green Knight and Patience are original and noteworthy . His views have contributed much to shape the modern critical perspectives of this great text. The highlight of the poems of the Pearl Manuscripts is the   timeless appeal and the   inherent capacity to reach the inner realms of the human being with their latent   spiritual strength. What makes Gollancz’s editorial achievement exclusive? It is so, because it is comprehensive and well-researched.   Gollancz has taken into account all the important aspects of the Pearl Manuscript. His facsimile was reprinted three times since 1923, was reissued in 1971.For the later scholars Gollancz was the inspiration and the base. The audience for these poems is of two categories. The scholars engaged in study and further research on them, and the lay readers. Both owe a debt of gratitude for the enthusiasm and dedication with which Gollancz worked on Pearl Manuscripts. He kindled the interest of both categories in profound riches of the medieval English verse, for the period 1891 to 1940.But for Gollancz’s dedication, the task of going through the Pearl Manuscript in facsimile, would have been difficult. The original version of the Pearl texts and the authentic details of their codex are available at the Manuscript Room of the British Library. The other route to get it is costly and time-consuming—order copies of individual leaves from the Library’s Photographic Reproductions Office. â€Å"For these major achievements and for the many smaller contributions he made to resolving specific textual problems which vexed scholars of the Pearl poems, I believe the name of Sir Israel Gollancz must be placed alongside those of Sir Frederick Madden and Richard Morris on the list of founders of modern scholarship on the Pearl Manuscripts poems.†(Reichardt†¦) Some examples of the poems are: â€Å"Hope 3e à ¾at He heres not à ¾at eres alle made? Hit may not be à ¾at He is blynde à ¾at bigged vche y3e. (Patience, 123-24)1† (Reichardt..) The narrator of Patience recalls the Psalmist’s words: no one can escape the omniscience of God. Presently, this omniscience of God is related to the faculties of sight and hearing. You can not run away from the realities of life. You have to suffer or enjoy the consequences of your evil or good actions. There is no escape from it because you don’t have a secure place of escape away from the vision of God. Not even a leaf oscillates without His wish. The Creator sees all and hears all. The relationship between man and God is undeniable. All types of manifestations in the world are as per the will and command of God. Wherever we are and whatever we may do, our prime concern should be to exemplify and demonstrate the validity of the power of the Supreme Being. It is no use getting intoxicated by the intellectual achievements disregarding the reality of the Cosmic Supreme. â€Å"BÄ•rÄ «th is the Hebrew word which, in the Old Testament, is applied to ‘the three great covenants established by God at the three critical stages of the history of mankind: the creation, the reestablishment of mankind after the flood, and the birth of the Hebrew nation.’5 The centrality of covenant to the poems in this manuscript is manifest in the inclusion of the stories of both Noah and Abraham in Cleanness.†(www.marginalia) What is a fully imagined devotional response? It is the beginning of the search within.   Action without the motivated desire is possible through the sensory organs as seen in Pearl when the Dreamer approaches Christ. This means God can not be searched in the world outside. He can be realized in the innermost chambers of our heart and that too through a specific procedure. God is not sitting in the sky granting rewards and punishments. â€Å"Delyt me drof in y3e and ere, My manez mynde to maddyng malte; Quen I se3 my frely, I wolde be à ¾ere, By3onde à ¾e water à ¾a3 ho were walte. (Pearl, 1153-56)†(Reichrdt..) Wise people say that a poet sees what the sun can not see! This statement highlights the strength of the power of the narrative imagery. The images created by the poet are as powerful as those seen with the eye, if not more. Spoken words can provide you with some understanding but they can not reveal the truth. The truth can only be experienced, through the inner eye. If one wishes to see and know God, one has to perceive the eternal Divinity within one’s true Self. For that the precondition is to ignite a passionate and inextinguishable thirst to see, know, and realize our eternal Father. Since the dawn of the Creation, the procedure to know God has been one and the same. One’s own inner self is the eternal witness to one’s actions. There is no escape from this position under any circumstances. To watch means to participate. This condition is also in tune with the legal process. A covenant would not be valid without the witness, which ipso facto means that the witness has the perfect understanding of the contract. The witness has truly educated himself as to the true implications of the action. The word education is derived from the root â€Å"edu†, which means to draw out. So what is to be drawn out? It is one’s inherently blocked flow of latent potential including wisdom and creativity that needs to be squeezed out. Here one can understand what Mass implies. It is the enactment of both the spiritual and legal aspects of the covenant. The bread and wine symbolize the body and blood of Christ. In the Sacrifice of the Mass the priest takes recourse to dual actions-affirmative and destructive. A comparison can be drawn here, between the positive and negative tendencies of an individual. He re-enacts Christ’s breaking of the bread at the Last Supper and his immolation in the Passion. The question is how to beat the negative tendencies and how to draw out the celestial flow of dormant potential in every individual. For that, the need is to dig a tunnel right up to one’s core personality. Such a tunneling effect is the outcome of establishing unity between all one’s personality layers while harmonizing each one of them with one’s core personality called Pure Consciousness or Soul, which is the actual reservoir of one’s total potential.  Ã‚   The sum and substance of the Pearl Manuscript is to know and understand one’s inner world, which is the fountainhead of bliss, the communion with it paves the way for eternal happiness. Happiness and melancholy are the outcomes of one’s own positive and negative thoughts respectively. A spiritual flight is an ecstatic transcendental experience carried out by one’s soul. It involves the intermingling of one’s Soul with All-pervading eternal Consciousness. The deeper the Soul delves into the Infinite ocean of Universal Consciousness, the more it gets embellished with the spiritual pearls. This mystical transcendental experience is inexplicable, as it beyond all words, known languages and varied expressions. This is hurdle faced by greatest of the great poets. At this point, the power of poet’s imagery becomes powerless. For, this state can neither be defined nor confined and hence is inexpressible in terms of words and expressions. The best way to know it is through Self-Realization. Such a state is described by Poet Wordsworth in his poem ‘Daffodils’ as â€Å"the bliss of solitude.† Confessio Amantis (The Lover’s Confession) is a Middle-English poem by John Gower. It uses the confession made by an old lover to the Chaplin of Venus. The 33,000 lines poem is one of the great works of late 14th century English literature. The poet was an eminent writer, and belonged to a wealthy family. The contents of the poem again relate to vices and virtues, the sinner and the sinned, the different grades in the society, how the sinner can return to God, how he can obtain pardon by Jesus Christ, and his mother, the glorious Virgin. Probably it was written about 1376-1379.Confessio Amantis is addressed to King Henry IV. The subject dealt with has been called â€Å"In Praise of Peace.† In the conversation between the confessor and the penitent, seven deadly sins are discussed, by tales borrowed from other notable works, including the Bible. The transition from earthly love to higher plane of love is also elucidated. John Gower is no ordinary writer and â€Å"Confession Amantis, is by no means slender, and in some respects will stand comparison with Chaucers admittedly great gifts as a narrator.†(Catholic Encyclopedia) Conclusion The medieval poems have a charm of their own. That was the time the humanity was not affected by materialism, industrial and internet revolution. Rule of the heart prevailed, over the rule of the reason. The Kings and Queens dominated the political scene. Romanticism was part of the life of men in the high society. God and spirituality influenced every segment of the society and every aspect of human life. Human being feared the divine powers and prayed for peace and welfare.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚            References Cited: Andrew, Malcolm, Waldron, Ronand; Book: Poems Of The Pearl Manuscript: Pearl, Cleanness, Patience Gawain and the Green Knight (UEP Exeter Medieval Texts and Studies) Paperback: 380 pages Publisher: University of Exeter Press; 3 edition (January 1, 2002) Language: English ISBN-10: 0859897265 ISBN-13: 978-0859897266 Reichardt, Paul F. Sir Israel Gollancz and the editorial history of the Pearl findarticles.com/p/articles/mi_qa3708/is_199504/ai_n8729842/pg_11 33k Cached Similar pages, Retrieved on May 2, 2008 Reading and Believing: Covenant in the Poems of the Pearl Manuscript Gower’s words.. www.marginalia.co.uk/journal/06cambridge/bates.php 37k Cached Similar pages,Retrieved on My 2,2008. CATHOLIC ENCYCLOPEDIA: John Gower The Confession Amantis was translated into Portuguese by Robert Payn.. www.newadvent.org/cathen/06685a.htm 30k Cached Similar pages   Retrieved on May 2, 2008

Let Gays Marry and Leave Marriage Alone Essay -- Andrew Sullivan Willi

I will summarize some of the key points from the essay, Let Gays Marry, by Andrew Sullivan, and the essay, Leave Marriage Alone, by William Bennett. Some of these main points are taken from mutual beliefs of both authors and others are derived from the opposing opinions of the two. The first summary of Andrew Sullivan’s essay is a reflection of Andrew Sullivan’s stance of the issue. The original essay was in favor of allowing same sex marriage in America. My summary will dictate some of the arguments that I found to be the most persuasive and important to Sullivan’s case. The second summary is of Bennett’s essay, Leave Marriage Alone. I will, again, try to point out the most influential pieces of argument in the essay. Finally, I hope to synthesize these two essays, and expose some of the similarities and arguments between the two. In the synthesis, I hope to provide an incite into some of the basic ideals presented from both sides of the issue. Andrew Sullivan states his thesis in the first paragraph of his essay entitled, Let Gays Marry. â€Å"They are citizens, entitled, like everyone else, to equal protection -no special rights, but simple equality†(25). Sullivan is referring to a supreme court declaration, stating that homosexuals are no longer separate from the general public in America. The decision states that gay and lesbian couples have the same rights as every other American citizen. With the new openness to the gay and lesbian lifestyle, there is no longer a need for homosexuals to feel like a separate entity from society. Based on this idea, advocates of gay and lesbian marriage are campaigning towards the right of same sex unions, recognized by law. Andrew Sullivan argues that many homosexuals... ...des of this argument. Bennett and Sullivan both face the same fears and obstacles in their beliefs. Allowing same sex couples to marry would broaden the definition of marriage, and aid in the gaining of equality for the homosexual community in America. They are both in opposition to each other, but they both agree that America is a diverse and tolerant nation. Neither of them deny that in America everyone has rights and there exist certain, respected, and revered institutions. Bennett and Sullivan are concerned with the result of giving up a traditional way of looking at such an institution as marriage, against the right to this institution for every person in America. Works Cited Let Gays Marry, by Andrew Sullivan http://faculty.mc3.edu/barmstro/sullivan.html Leave Marriage Alone, by William Bennett http://faculty.mc3.edu/barmstro/sullivan.html

Physics Exam

1. A football field is 120 yd long and 50 yd wide. What is the area of the football field, in m2, if 1 yd = 91. 44 cm? (Points : 5)     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]5. 0 x 103  m2 [pic]2. 4 x 103  m2 [pic]4. 2 x 103  m2 [pic]3. 7 x 103  m2 | | |2. Suppose that an object travels from one point in space to another. Make a comparison between the displacement and the distance| |traveled. (Points : 5)   | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]The displacement is either greater than or equal to the distance traveled. |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]The displacement can be either greater than, smaller than, or equal to the distance traveled. | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]The displacement is always equal to the distance traveled. | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]The displacement is either less than or equal to the distance traveled. | |3. A bullet moving horizontally to the right (+x direction) with a speed of 500 m/s strikes a sandbag and penetrates a distance | |of 10. 0 cm. What is the average acceleration, in m/s2, of the bullet? (Points : 5)   | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]-1. 5 x 103 | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]-1. 25 x 106 | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]-2. 50 x 103 | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]-2. 50 x 106 | |4. An airplane increases its speed from 100 m/s to 160 m/s, at the average rate of 15 m/s2.How much time does it take for the | |complete increase in speed? (Points : 5)   | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]17 s | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]4. 0 s | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]0. 058 s | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]0. 25 s | |5.A bullet is fired horizontally, and at the same instant a second bullet is dropped from the same height. Ignore air | |resistance. Compare the times of fall of the two bullets. (Points : 5)   | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]The fired bullet hits first. | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]They hit at the same time. | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]The dropped bullet hits first. | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]c annot tell without knowing the masses | |6. Starting from rest, a 4. 0-kg body reaches a speed of 8. m/s in 2. 0 s. What is the net force acting on the body? (Points : 5)  | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]4. 0 N | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]32 N | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]16 N | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]8. 0 N | |7. A spring is characterized by a spring constant of 60 N/m. How much potential energy does it store, when stretched by 1. | |cm? (Points : 5)   | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]60 J | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]600 J | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]3. 0 x 10-3  J | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]0. 30 J | |8. A 2. 0-kg softball is pitched to you at 20 m/s.You hit the ball back along the same path, and at the same speed. If the bat | |was in contact with the ball for 0. 10 s, what is the magnitude of the average force the bat exerted? (Points : 5)   | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]400 N | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]40 N | |  Ã‚  Ã‚  Ã‚  Ã‚     [pic]zero | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]800 N | 9. A wheel of diameter of 68. 0 cm slows down uniformly from 8. 40 m/s to rest over a distance of 115 m. How long does it take for | |the wheel to come to the stop? (Points : 5)   | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]42. 7 s | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]27. 4 s | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]47. s | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]24. 7 s | |10. A book weighs 6 N. When held at rest above your head the net force on the book is  (Points : 5)   | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]9. 8 N | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]0 N | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]6 N. | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]-6 N. | |11. 50 cm3  of wood is floating on water, and 50 cm3  of iron is totally submerged. Which has the greater buoyant force on | |it? Points : 5)   | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]the iron | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]the wood | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]Both have the same buoyant force. | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]canno t be determined without knowing their densities | |12. In a hydraulic garage lift, the small piston has a radius of 5. 0 cm and the large piston has a radius of 15 cm.What force | |must be applied on the small piston in order to lift a car weighing 20,000 N on the large piston? (Points : 5)   | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]5. 0 x 103  N | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]6. 7 x 103  N | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]2. 2 x 103  N | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]2. 9 x 103  N | 13. A brick weighs 50. 0 N, and measures 30. 0 cm x 10. 0 cm x 4. 00 cm. What is the maximum pressure it can exert on a horizontal | |surface? (Points : 5)   | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]12. 5 Pa | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]1. 25 kPa | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]12. 5 kPa | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]1. 5 Pa | |14. A liquid has a specific gravity of 0. 357. What is its density? (Points : 5)   | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]643 kg/m3 | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]357 kg/m3 | |à ‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]3570 kg/m3 | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]1000 kg/m3 | |15.The frequency of a wave increases. What happens to the distance between successive crests if the speed remains | |constant? (Points : 5)   | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]It increases. | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]It decreases. | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]It remains the same. | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]It cannot be determined from the information given. | |16. What is the wave speed if a wave has a frequency of 12 Hz and a wavelength of 3. 0 m? (Points : 5)   | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]4. m/s | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]15 m/s | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]36 m/s | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]9. 0 m/s | |17. An object in simple harmonic motion obeys the following position versus time equation: y = (0. 50 m) sin (? /2 t). What is the | |amplitude of vibration? (Points : 5)   | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]0. 0 m | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]1. 0 m | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]0. 25 m | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]0. 75 m | |18. On a day when the speed of sound in air is 340 m/s, a bat emits a shriek whose echo reaches it 0. 0250 s later. How far away | |was the object that reflected back the sound? Points : 5)   | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]4. 25 m | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]0. 850 m | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]0. 425 m | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]8. 50 m | |19. A barking dog delivers about 1 mW of power, which is assumed to be uniformly distributed in all directions.What is the | |intensity level at a distance 5. 00 m from the dog? (Points : 5)   | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]68 dB | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]61 dB | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]65 dB | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]63 dB | |20. The wavelengths of the sounds produced by two horns are 6 m and 7 m respectively.What beat frequency is heard when the horns| |are sounded on a day when the velocity of sound is 340 m/s? (Points : 5)   | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]8 Hz | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]6 Hz | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]5 Hz | |  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  [pic]7 Hz |

Explore the treatment of racism Essay

The writer of this story (country lovers) seemingly portrays a metamorphism of a relationship from the setting of fantasy and childish virtue, into harsh adult reality. The subject of the story is Thebedi and Paulus, two children from very different backgrounds, worlds spaced out, who build up a friendship while yet in the childhood stage of colour blindness; where friendship is based on character, rather than the colour of one’s skin or their status in the pecking order of society. Innocence seems to be the theme of the story at the beginning and through out the story. Through innocence we glimpse a world full of hatred bias prejudice, favoritism and superiority. Where one is unaware of the happenings outside the insulating bubble of childhood and innocence, two words that present an image of purity. In the early stages of their companionship, while still in the cocoon of childhood, Paulus, the son of a rich white farmer and Thebedi, the daughter of a poor black farmhand (working for Paulus’ father), interact freely without guilt or secrecy as society does not yet influence or affect their thoughts of each other, reality has not yet seeped into their world. But as they reach the beginning of adolescence they begin to comprehend the concept of the ‘separating line’, the stereotypical qualities that divide one race from the other. I think the author uses gender to initiate the ‘master, servant’ mentality. The writer, Nadine Gordimer gives Thebedi the role of a woman, which in society is considered ‘weaker’ than that of a man, Paulus. Thebedi’s character is obedient, submissive and this is where the issue of race integrates with her character. Submission is the giving of one’s self to a higher, superior being; in this case to Paulus, the white man. In this sense Thebedi as expected has to play a subtler role in their relationship as she lets Paulus dominate the whole show. Thebedi has two handicaps against her: the fact that, she’s black and the second is that she’s female. Her character is also that of a naive, trusting person, noiselessly accepting all that she is given, even though it does not please her. The dominance of Paulus character is plain as the nose on your face with the first and most important reason being the fact that he is white, the second being that he is wealthy. But despite those two characteristics Paulus seems to be a nice fellow, the kind of person who is straightforward with everything around him. Their friendship evolves from a platonic level into the advancement of them becoming lovers. However, everything is done in secrecy, as they now understand the ‘imprecision’ of their- liaison, their affections verge on unthinkable. As their relationship progresses, they become actors on two stages as the outside world begins to obstruct their relationship. They begin to vigorously take part in the contrasting worlds allocated to them, but when they are together nothing seems to have changed. Although one cannot deny the minor cracks that begin to evidently appear in their relationship. This leaves one wondering whether the racist feelings have been sown deep into their mind and like a latent volcano is waiting to burst forth, in a flourish of spectacular force. It seems that both characters seem to be living the present, from the memories of the past. Regardless from which perspective one looks at, it is indisputable that there is bound to be no equality in the relationship. As the final scene unfolds it makes one begin to consider that maybe this ‘love affair’ was destined from the beginning and was more a product of inquisitiveness than that of love. When Paulus first learns about his child, his true character emerges. We begin to see his selfishness in the statement ‘don’t take it out. Stay inside. Can’t you take it away somewhere? You must give it to someone. ‘ This shows his immaturity in his reluctance to take responsibility for his actions. This highlights two things; first, the relationship between him and Tabedi meant nothing to him, since Thabedi was black and secondly she was a female – always being placed under men. It is as if he feels like he can wash his hands off Thebedi whenever it pleases him, regardless of her feelings. However when Paulus kills his child, one can’t help but feel totally outraged. The murder of the child is like an act of erasing any traces of his and Thebedi’s union, their whole variety of ways. Also in the way most of the articles are covered mainly from Paulus’ perspective with hardly any from Thebedi’s. The judicial system seems to have also failed in the sense of the way they handled the case. We farther more uncover the widespread complexities of racism in the Media and Judicial system. In the Media we see it in the form of Thebedi’s name being spelled by variety of ways. A year went by before the same town the case was brought to trial, and a hearing date was set. This is also a stereotype, the way the judicial system is always failing the blacks, which is basically saying justice is not colour-blind. With all these obstacles stacked in front of her, why should she even begin to think that she could stand up against a white person? A feeling that is familiar with an oppressed black people. Paulus achievement is a typical one, the moral of the story being; the white always win. However I felt this story was too stereotypical and was written with favoritism towards the white, simply because it ended in a stereotypical way. It is also negative in the hidden message it seems to put across; that all unions between white and black can’t end up successful. Although I felt all these negative feelings about the story, I am quite pleased in the way Nadine Gordimer handled the stereotypes and showed the discrimination of society’s structure in South Africa at that time.

Dwight D. Eisenhower - Biography

Dwight D. Eisenhower - Biography Dwight D. Eisenhowers Childhood and Education: Eisenhower was born on October 14, 1890 in Denison, Texas. However, he moved as an infant to Abilene, Kansas. He grew up in a very poor family and worked throughout his youth to earn money. He attended local public schools and graduated from high school in 1909. He joined the military in order to gain a free college education. He went to the West Point from 1911-1915. He was commissioned a second lieutenant but continued his education in the military eventually attending the Army War College. Family Ties: Eisenhowers father was David Jacob Eisenhower, a mechanic and manager. His mother was Ida Elizabeth Stover who happened to be a deeply religious pacifist. He had five brothers. He married Marie Mamie Geneva Doud on July 1, 1916. She moved many times with her husband throughout his military career. Together they had one son, John Sheldon Doud Eisenhower.   Dwight D. Eisenhowers Military Service: Upon graduation, Eisenhower was assigned to be a second lieutenant in the infantry. During World War I, he was a training instructor and commander of a training center. He attended the Army War College and then joined General MacArthurs staff. In 1935 he went to the Philippines. He served in various executive positions before the start of World War II. After the war, he resigned and became the president of Columbia University. He was appointed by Harry S  Truman to be the Supreme Commander of NATO. World War II: At the start of World War II, Eisenhower was chief of staff to Commander General Walter Krueger. He was then promoted to brigadier general in 1941. In March 1942 he became a major general. In June, he was appointed commander of all U.S. forces in Europe. He was the commander of allied forces during the invasion of North Africa, Sicily, and Italy. He was then named Supreme Allied Commander in charge of the D-Day invasion. In December 1944 he was made a five-star general. Becoming the President: Eisenhower was chosen to run on the Republican ticket with Richard Nixon as his Vice President against Adlai Stevenson. Both candidates campaigned vigorously. The campaign dealt with Communism and governmental waste. However, more people voted for Ike leading to his victory with 55% of the popular vote and 442 electoral votes. He ran again in 1956 against Stevenson. One of the main issues was Eisenhowers health due to a recent heart attack. In the end he won with 57% of the vote. Events and Accomplishments of Dwight D. Eisenhower’s Presidency: Eisenhower traveled to Korea before he took office to help conclude the peace talks. By July 1953, an Armistice was signed that separated Korea into two with a demilitarized zone at the 38th parallel. The Cold War was raging while Eisenhower was in office. He began building up nuclear weapons to protect America and to warn the Soviet Union that the U.S. would retaliate if fired upon. When Fidel Castro took power in Cuba and then began relations with the Soviet Union, Eisenhower placed an embargo on the country. He was concerned about the Soviet involvement in Vietnam. He came up with the Domino Theory where he said that if the Soviet Union could topple one regime (like Vietnam), it would find it easier and easier to topple further regimes. Therefore, he was the first to send advisors to the region. He also created the Eisenhower Doctrine where he asserted that America had the right to aid any country threatened by Communist aggression. In 1954, Senator Joseph McCarthy who had been trying to reveal Communists in government fell from power when the Army-McCarthy hearings were televised.  Joseph N. Welch who represented the Army was able to show how out of control McCarthy had become.   In 1954, the Supreme Court decided in Brown v. Board of Education of Topeka in 1954 that schools should be desegregated. In 1957, Eisenhower had to send federal troops to Little Rock, Arkansas to safeguard black students enrolling for the first time in a previously all-white school. In 1960, a Civil Rights Act was passed to include sanctions against any local officials who blocked blacks from voting. The U-2 Spy Plane Incident occurred in 1960. On May 1, 1960, a U-2 spy plane piloted by Francis Gary Powers was brought down near Svedlovsk, Soviet Union. This event had a lasting negative impact on U.S. - U.S.S.R. relations. The details surrounding this event are to this day still shrouded in mystery. Eisenhower, however, defended the need for reconnaissance flights as necessary for national security. Post-Presidential Period: Eisenhower retired after his second term on January 20, 1961. He moved to Gettysburg, Pennsylvania and wrote his autobiography and memoirs. He died on March 28, 1969 of congestive heart failure. Historical Significance: Eisenhower was president during the 50s, a time of relative peace (despite the  Korean Conflict) and prosperity. Eisenhowers willingness to sent federal troops into Little Rock, Arkansas to ensure that local schools were desegregated was an important  step in the  Civil Rights movement.

The History of Soda Pop and Carbonated Beverages

The History of Soda Pop and Carbonated Beverages The history of soda pop (also known colloquially in different regions of the United States as soda, pop, coke, soft drinks, or carbonated beverages) dates back to the 1700s. This timeline chronicles the popular drink from its creation when it was touted as a health drink to rising concerns that soda- sweetened naturally or artificially- is a contributing factor to a growing health crisis. Inventing (Un)Natural Mineral Water Strictly speaking, carbonated beverages in the form of beer and champagne have been around for centuries. Carbonated drinks that dont pack an alcoholic punch have a shorter history. By the 17th century, Parisian street vendors were selling a noncarbonated version of lemonade, and cider certainly wasnt all that hard to come by but the first drinkable man-made glass of carbonated water wasnt invented until the 1760s. Natural mineral waters have been thought to have curative powers since Roman times. Pioneering soft-drink inventors, hoping to reproduce those health-enhancing qualities in the laboratory, used chalk and acid to carbonate water. 1760s: Carbonation techniques were first developed.1789: Jacob Schweppe began selling seltzer in Geneva.1798: The term soda water was coined.1800: Benjamin Silliman produced carbonated water on a large scale.1810: The first U.S. patent was issued for the manufacture of imitation mineral water.1819: The soda fountain was patented by Samuel Fahnestock.1835: The first soda water was bottled in the U.S. Adding Flavor Sweetens the Soda Business No one knows exactly when or by whom flavorings and sweeteners were first added to seltzer but mixtures of wine and carbonated water became popular in the late 18th and early 19th centuries. By the 1830s, flavored syrups made from berries and fruit were developed, and by 1865, a supplier was advertising different seltzers flavored with pineapple, orange, lemon, apple, pear, plum, peach, apricot, grape, cherry, black cherry, strawberry, raspberry, gooseberry, pear, and melon. But perhaps the most significant innovation in the realm of soda flavoring came in 1886, when J.S. Pemberton, using a combination of kola nut from Africa and cocaine from South America, created the iconic taste of Coca-Cola. 1833: The first effervescent lemonade was sold.1840s: Soda counters were added to pharmacies.1850: A manual hand-and-foot-operated filling and  corking device was first used for bottling soda water.1851: Ginger ale was created in Ireland.1861: The term pop was coined.1874: The first ice-cream soda was sold.1876: Root beer  was mass-produced for public sale for the first time.1881: The first cola-flavored beverage was introduced.1885: Charles Alderton invented Dr. Pepper in Waco, Texas.1886: Dr. John S. Pemberton created Coca-Cola in Atlanta, Georgia.1892: William Painter invented the crown bottle cap.1898: Caleb Bradham invented Pepsi-Cola.1899: The first patent was issued for a glass blowing machine used to produce glass bottles. An Expanding Industry The soft drink industry expanded rapidly. By 1860, there were 123 plants bottling soft drink water in the United States. By 1870, there were 387, and by 1900, there were 2,763 different plants. The temperance movement in the United States and Great Britain is credited with spurring the success and popularity of carbonated beverages, which were seen as wholesome alternatives to alcohol. Pharmacies serving soft drinks were respectable, bars selling alcohol were not. 1913 Gas-motored trucks replaced horse-drawn carriages as delivery vehicles.1919: The American Bottlers of Carbonated Beverages was formed.1920: The U.S. Census reported the existence of more than 5,000 bottling plants.1920s: The first automatic vending machines dispensed soda into cups.1923: Six-pack soft drink cartons called Hom-Paks were created.1929: The Howdy Company debuted its new drink Bib-Label Lithiated Lemon-Lime Sodas (later renamed 7up).  1934: Colored labeling makes its soft-drink-bottle debut. In the original process, the coloring was baked on the bottle.1942: The American Medical Association recommended Americans limit their intake of added sugar in diets and specifically mentioned soft drinks.1952: The first diet soft drink- a ginger ale called No-Cal Beverage produced by Kirsch- was sold. Mass Production In 1890, Coca-Cola sold 9,000 gallons of its flavored syrup. By 1904, the figure had risen to one million gallons of Coca-Cola syrup sold annually. The latter half of the 20th century saw extensive development in the production methodology for the manufacture of carbonated beverages, with particular emphasis on bottles and bottle caps. 1957: Aluminum cans for soft drinks were introduced.1959: The first diet cola was sold.1962: The pull-ring tab was invented by Alcoa. It was first marketed by the Pittsburgh Brewing Company of Pittsburgh, Pennsylvania.1963: In March, the Pop Top beer can, invented by Ermal Fraze of Kettering, Ohio, was introduced by the Schlitz Brewing Company.1965: Soft drinks in cans were first dispensed from vending machines.1965: The resealable top was invented.1966: The American Bottlers of Carbonated Beverages was renamed the National Soft Drink Association.1970: Plastic bottles for soft drinks were introduced.1973: The PET (Polyethylene Terephthalate) bottle was created.1974: The stay-on tab was introduced by the Falls City Brewing Company of Louisville, Kentucky.1979: Mello Yello soft drink was introduced by The Coca-Cola  Company as competition against Mountain Dew.1981: The talking vending machine  was invented. Sugar-Sweetened Beverages: Health and Diet Concerns Soda pops negative impact on health issues was recognized as early as 1942, however, the controversy did not hit critical proportions until the close of the 20th century. Concerns grew as links between soda consumption and conditions such as tooth decay, obesity, and diabetes were confirmed. Consumers railed against soft drink companies commercial exploitation of children. In homes and in the legislature, people began to demand change. The annual consumption of soda in the United States rose from 10.8 gallons per person in 1950 to 49.3 gallons in 2000. Today, the scientific community refers to soft drinks as sugar-sweetened beverages (SSBs). 1994: Studies linking sugary drinks to weight gain were first reported.2004: The first connection with Type 2 diabetes and SSB consumption was published.2009: SSB Weight gain in children and adults was confirmed.2009: With a mean tax rate of 5.2 percent, 33 states implement taxes on soft drinks.2013: New York City mayor Michael Bloomberg proposed a law prohibiting businesses from selling SSBs larger than 16 ounces. The law was rejected on appeal.2014: The relationship between SSB intake and hypertension was confirmed.2016: Seven state legislatures, eight city governments, and the Navajo Nation issue or propose laws restricting sales, imposing taxes, and/or requiring warning labels on SSBs.2019: In a study of 80,000 women released by the journal, Stroke, it was found that postmenopausal women who drink two or more artificially sweetened beverages per day (whether carbonated or not) were linked to an earlier risk of stroke, heart disease, and early death. Sources: Ax, Joseph. Bloombergs ban on big sodas is unconstitutional: appeals court. Reuters 20 July 2017. Online, downloaded 12/23/2017. Brownell, Kelly D., et al. The Public Health and Economic Benefits of Taxing Sugar-Sweetened Beverages. New England Journal of Medicine 361.16 (2009): 1599–605. Print.Kick the Can. Legislative Campaigns.  Kick the Can: giving the boot to sugary drinks. (2017). Online. Downloaded 23 December 2017.Popkin, B. M., V. Malik, and F. B. Hu. Beverage: Health Effects. Encyclopedia of Food and Health. Oxford: Academic Press, 2016. 372–80. Print.Schneidemesser, Luanne Von. Soda or Pop? Journal of English Linguistics 24.4 (1996): 270–87. Print.Vartanian, Lenny R., Marlene B. Schwartz, and Kelly D. Brownell. Effects of Soft Drink Consumption on Nutrition and Health: A Systematic Review and Meta-Analysis. American Journal of Public Health 97.4 (2007): 667–75. Print.Wolf, A., G. A. Bray, and B. M. Popkin. A Short History of Beverages and How Our Body Treats Them. Obesity Reviews 9.2 (2008): 151–64. Print. Yasmin Mossavar-Rahmani, PhD; Victor Kamensky, MS; JoAnn E. Manson, MD, DrPH; Brian Silver, MD; Stephen R. Rapp, PhD; Bernhard Haring, MD, MPH; Shirley A.A. Beresford, PhD; Linda Snetselaar, PhD; Sylvia Wassertheil-Smoller, PhD. Artificially Sweetened Beverages and Stroke, Coronary Heart Disease, and All-Cause Mortality in the Women’s Health Initiative. Stroke (2019)

Good Deed Report (Part 1) + Professor Memo (Incident Report - Part 2) Assignment

Good Deed Report (Part 1) + Professor Memo (Incident Report - Part 2) - Assignment Example Immediately after college, I landed a part-time job in a fast food restaurant in the city before receiving my college results. After working for a few months, I received a notification that I had qualified to pursue a degree course at the University. When admissions were close, I was preoccupied with registration and admission procedures and seldom found time to attend work. In the last week of administration, I had many follow-up activities related to my university admission and did not find time to go to work. However, Allan multitasked and served customers at the counter and food service unit. I was new at work, and it was difficult finding an employee at the restaurant to cover for me. My colleagues in the food service unit were often overwhelmed in the afternoons after working throughout the morning. Therefore, my absence was unwelcome unless I had someone to replace me at the unit to avoid overworking my colleagues. Allan was the most unlikely colleague since he was working in the accounting department, but the only employee left. It was amazing when he agreed to my request after thoroughly explaining why I would be away. The fast food restaurant was small compared to other restaurants in the city. However, the increasing number of colleges surrounding the restaurant was a potential market for expansion and growth, especially during the fall. Many factors made Allan succeed in performing both duties and tasks. Firstly, I recognized Allan has exceptional customer relations skills. It is apparent many customers arriving in the evening had delayed service because he had to juggle between receiving money from customers and serving them food. Secondly, Allan is a team player. He has never worked in the food service unit, thus, not familiar with many employees there. However, he managed to get along with the employees to offer a lasting experience to customers. Finally, I was surprised by